Privacy Policy

Last updated: May 2026

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when creating an account, contacting us, or using our services. We also collect information about your clinic, patients (as a data processor on your behalf), and usage of our platform.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your requests. We never sell your personal data or your patients' data to third parties.

Data Storage & Security

Your data is stored on encrypted, enterprise-grade cloud infrastructure. We implement role-based access controls, two-factor authentication, and comprehensive audit trails. All data transmission is encrypted using TLS 1.2+.

Data Ownership

You retain full ownership of all patient data entered into Dr. Pal. We act as a data processor on your behalf and will never access, share, or use patient data for any purpose other than providing our services to you.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also request a full export of your data. To exercise these rights, contact us at privacy@drpal.co.